Introduction
Welcome to Froket! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
Definitions
- “Froket” refers to Froket and its affiliates, subsidiaries, and related entities.
- “Services” refers to the Froket website, products, and any related services provided by Froket.
- “User,” “You,” or “Your” refers to any individual or entity using our Services.
Use of Services
Eligibility
By using our Services, you represent that you are at least 18 years old or have obtained parental consent to use our Services.
Account Registration
To access certain features of our Services, you may need to create an account. You agree to provide accurate and complete information during the registration process and to keep this information up to date.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Purchases and Payments
Orders
All orders placed through our website are subject to acceptance by Froket. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in product or pricing information, or issues identified by our fraud prevention department.
Pricing
All prices are listed in USD and are subject to change without notice. Prices do not include taxes, shipping, and handling, which will be added to your total order amount as applicable.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Shipping and Delivery
Shipping Policy
We will ship products to the address provided at checkout. Shipping times and costs vary based on location and shipping method selected. We are not responsible for delays caused by carriers or for products lost or damaged during shipping.
Delivery
Upon delivery, you agree to inspect the products for any damage or defects. If there are issues with your order, please contact us immediately.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Returns and Refunds
Return Policy
We accept returns of unopened and unused products within 30 days of delivery. To initiate a return, please contact our customer service team. You will be responsible for return shipping costs unless the return is due to our error.
Refunds
Refunds will be processed within 14 days of receiving the returned product. Refunds will be issued to the original payment method used for the purchase.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Limitation of Liability
To the maximum extent permitted by law, Froket shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from
(i) your use or inability to use our Services;
(ii) any unauthorized access to or use of our servers and/or any personal information stored therein;
(iii) any interruption or cessation of transmission to or from our Services; or
(iv) any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our Services by any third party.
Indemnification
You agree to indemnify, defend, and hold harmless Froket and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of our Services or your violation of these Terms.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
- Email: support@froket.com
- Mailing Address: 194/8, Hans Enclave Gurgaon Haryana 122001